Unit Standard |
Details |
Learning Resources |
Unit 6743
Level 2
Credits 2
Version 5 |
Demonstrate an understanding of ergonomic principles for computer workstations Describe ergonomic principles for computer workstations Operate a computer workstation according to ergonomic principles
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Provider(s): Reference Materials available: Booklet: Demonstrate an Understanding of Ergonomic Principles for Computer Workstations - Learnkey Booklet 6743
Website: |
Unit 6746
Level 4
Credits 3
Version 6 |
Describe information systems departments in business organisations Describe the roles and the typical structures of information systems departments in business organisations
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Provider(s): Reference Materials available: |
Unit 6910
Level 4
Credits 10
Version 3 |
Integrate business administration functions and systems - Select and operate office equipment
- Coordinate business administration systems and operations to produce information
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Provider(s): Reference Materials available: |
Unit 6911
Level 4
Credits 4
Version 3 |
Manage copying services - Evaluate copying options and select copying techniques to meet client requests for copying services
- Provide copying services to meet client requests
- Assess organisational copying services needs and coordinate copying services
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Provider(s): Reference Materials available: |
Unit 7091
Level 4
Credits 4
Version 3 |
Facilitate adult learning in New Zealand's cultural environment - Identify diverse cultural needs in a New Zealand cultural environment
- Establish and maintain a culturally safe and inclusive learning environment
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Provider(s): Reference Materials available: Book: - Bell D. New to New Zealand: a Guide to Ethnic Groups in New Zealand.
- Carr Ruffino, N. Management Skills: Making Diversity Work
Booklet: - Foster & Promote an Inclusive Learning Culture - TAFE Learner Guide TAAENV402A
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Unit 7092
Level 5
Credits 9
Version 3 |
Formulate a proposal for adult education and training - Establish proposal opportunities and requirements for adult education and training
- Prepare a proposal for adult education and training
- Present the proposal
- Evaluate the effectiveness of the proposal process
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Provider(s): Reference Materials available: Book: - Reay, D. Planning a Training Strategy.
Website: - NZ Association for Training and Development - Links are all very helpful.
- Don Clark is well respected in the Learning and Development area: process, theory, ideas, tips, etc
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Unit 7093
Level 5
Credits 6
Version 2 |
Design learning sessions for adult education and training - Define learning outcomes of sessions
- Select session content
- Plan delivery processes
- Design assessment activities
- Plan review
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Provider(s): Reference Materials available: Book: - Allen, R. Train Smart: Perfect Training Every Time
- Reay, D. Implementing Training
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Unit 7094
Level 6
Credits 9
Version 2 |
Design courses for adult education and training - Formulate course rationale
- Define course
- Outline course content
- Plan course assessment
- Plan course evaluation
- Review course design
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Provider(s): Reference Materials available: |
Unit 7095
Level 5
Credits 3
Version 2 |
Facilitate adult learners' individualised learning - Establish individualised learning outcomes
- Negotiate action plans for individualised learning
- Support learner progress
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Provider(s): Reference Materials available: Website: - NZ Association for Training and Development - Links are all very helpful.
- Don Clark is well respected in the Learning and Development area: process, theory, ideas, tips, etc
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Unit 7096
Level 4
Credits 8
Version 2 |
Deliver learning presentations to adult learners - Prepare, deliver, and review learning presentations
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Provider(s): Reference Materials available: Book: - Allen, R. Train Smart: Perfect Training Every Time
- Allen, R. The Ultimate Book of Music for Learning.
- Allen, R. Impact Teaching: Ideas & Strategies for Teachers to Maximise Student Learning
- Kirkpatrick, D. Evaluating Training Programs
- Johnson, S. The One Minute Teacher: How to Teach Others to Teach Themselves
- Moss, G. Training Secrets: Helping Adults Learn
- Scannel, E. & Newstrom, J. Even More Games Trainers Play
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Unit 7097
Level 5
Credits 8
Version 2 |
Facilitate interactive learning sessions for adults - Prepare, facilitate and review interactive learning sessions
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Provider(s): Reference Materials available: Book: - Burns, T. & Sinfield, S.Teaching, Learning & Study Skills
- Kirkpatrick, D. Evaluating Training Programs
Booklet: - William Teao's Resource for Adult Education and Training - 7097 7107 7115 9694
Video with Booklet: - The Impact Training & Presentation Skills Workshop
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Unit 7098
Level 6
Credits 9
Version 2 |
Evaluate adult training courses - Plan an evaluation process for an adult training course
- Collect and analyse data on an adult training course
- Report on the results of the evaluation
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Provider(s): Reference Materials available: |
Unit 7100
Level 5
Credits 8
Version 3 |
Manage learning events for adult education and training - Plan, organise, and review learning events
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Provider(s): Reference Materials available: Book: - Reay, D. Planning a Training Strategy.
- Hale, J. Outsourcing Training & Development: Factors for Success.
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Unit 7101
Level 7
Credit 8
Version 2 |
Apply generic management skills in the adult education and training environment - Integrate an organisation's adult education and training policies, values, and strategic vision into own existing management practices
- Manage people in the adult education and training environment
- Manage resources (other than human) in the adult education and training environment
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Provider(s): Reference Materials available: |
Unit 7102
Level 5
Credits 6
Version 3 |
Demonstrate knowledge of theoretical models of adult learning - Demonstrate knowledge of at least three theories of adult learning
- Critically analyse the concept and application of learning styles within adult learning contexts
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Provider(s): Reference Materials available: Website: - http://www.nzlifelonglearning.com/links/learning-theory-research.html
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Unit 7103
Level 4
Credits 4
Version 2 |
Determine adult training requirements of individuals - Identify employee requirements for a specified job
- Match the competency of an individual against the employee requirements for the specified job
- Determine training requirements for the individual in order to address identified needs
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Provider(s): Reference Materials available: Big File: Booklet: - Use Training Packages to Meet Clients Needs -TAFE Learner Guide TAAENV401A
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Unit 7104
Level 6
Credits 10
Version 2 |
Determine the adult training and development requirements of an organisation - Plan training needs analysis for an organisation
- Conduct training needs analysis for an organisation
- Make training recommendations for the organisation
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Provider(s): Reference Materials available: Book: - Kirkpatrick, D. Evaluating Training Programs.
Big File: |
Unit 7105
Level 5
Credits 8
Version 2 |
Determine the adult training and development requirements of a group - Plan training needs analysis for an adult group
- Conduct the training needs analysis for the adult group
- Make training recommendations for the adult group
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Provider(s): Reference Materials available: Book: - Reay, D. Identifying Training Needs
- Reay, D. Planning a Training Strategy.
Big File: |
Unit 7106
Level 4
Credits 5
Version 2 |
Provide guidance for individual adult trainees - Prepare an individual adult's development plan
- Provide guidance and feedback to adult learners
- Review adult learners' development goals
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Provider(s): Reference Materials available: Book: - Johnson, S. The One Minute Teacher: How to Teach Others to Teach Themselves.
- Steinbach, R. On The Job Training: Preparing Employees For Success.
- Steele, E. The Mentoring Handbook
Booklet: - William Teao's Resource for Adult Education and Training - 7106 & 7108
- Facilitate Individual Learning: Trainer, Coach, Mentor - TAFE Learner Guide TAAENV403A
Big File: - Mentoring
- Introducing Mentoring in Your Organisation
- The Manager as Trainer, Coach & Guide
DVD with Booklet: - Coaching to Clarify Expectations
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Unit 7108
Level 4
Credits 8
Version 2 |
Deliver on-job training to adults - Prepare, deliver, and review on-job training
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Provider(s): Reference Materials available: Book: - Reay, D. Identifying Training Needs
- Reay, D. Implementing Training
- Reay, D. Planning a Training Strategy.
- Steinbach, R. On-the-Job Training: Preparing Employees for Success.
- Allen, R. Train Smart: Perfect Training Every Time.
- Allen, R. Impact Teaching: Ideas & Strategies for Teachers to Maximise Student Learning.
- Kirkpatrick, D. Evaluating Training Programs.
- Moss, G. Training Secrets: Helping Adults Learn.
- Johnson, S. The One Minute Teacher: How to Teach Others to Teach Themselves.
Big File: Booklet: - William Teao's Resource for Adult Education and Training - 7106 & 7108
- Facilitate Workbased Learning - TAFE Learner Guide TAAENV404A
Video with Booklet: - You'll Soon Get the Hang of it
- Coaching on the Job.
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Unit 7110
Level 5
Credits 8
Version 3 |
Improve own professional knowledge and practice in adult education and training - Critically reflect on own practice in adult education and training
- Work with stakeholders to improve own professional knowledge and practice
- Review own professional knowledge and practice
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Provider(s): Reference Materials available: Book: - Kwok-Wing, L. E-Learning
- Benseman, J. Making Learning Happen - A Study of Effective Teaching in Training Opportunities
Big File: |
Unit 7112
Level 5
Credits 6
Version 3 |
Support and promote the adult training and development function within an organisation - Develop a plan to obtain support for adult training and development
- Promote training for adults
- Report on training
- Review the planning, promotion, and reporting processes
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Provider(s): Reference Materials available: |
Unit 7114
Level 5
Credits 8
Version 3 |
Coach adult learner(s) - Prepare and deliver coaching sessions for adult learner(s)
- Review coaching of adult learner(s)
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Provider(s): Reference Materials available: Book: - Whitmore, J. Coaching for Performance: Growing People Performance & Purpose
- Zeus, P. & Skiffington, S. The Complete Guide to Coaching at Work.
- Zeus, P. & Skiffington, S. The Toolkit to Coaching at Work
Big File: - Coaching
- The Manager as Trainer, Coach & Guide
Video: |
Unit 7115
Level 4
Credits 4
Version 2 |
Create and maintain a positive learning environment for adult learner groups - Prepare, create, and maintain a positive learning environment for adult learners
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Provider(s): Reference Materials available: Booklet: - William Teao's Resource for Adult Education and Training - 7097 7107 7115 9694
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Unit 7118
Level 2
Credits 3
Version 3 |
Manage own learning programme - Demonstrate knowledge of learning processes
- Produce a plan to achieve identified learning outcomes
- Implement the plan
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Provider(s): Reference Materials available: |
Unit 7121
Level 2
Credits 2
Version 3 |
Demonstrate information search, access, and selection skills - Determine the purpose and scope of an information search
- Access and select information
- Review the information search, access, and selection process undertaken
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Provider(s): Reference Materials available: Book: - Gawith, G. Research Success.
Website: - The essentials of how to search on Google:
Self-Directed Workbook: - Information search, access and selection
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Unit 7124
Level 2
Credits 2
Version 3 |
Demonstrate knowledge of one-to-one negotiation - Describe own behaviours and responses of one-to-one negotiation
- Describe actions and strategies for achieving positive outcomes in one-to-one negotiation
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Provider(s): Reference Materials available: |
Unit 7125
Level 4
Credits 3
Version 3 |
Negotiate on own behalf - Prepare for one-to-one negotiation in relation to a personally-defined objective
- Carry out the negotiation
- Evaluate the negotiation
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Provider(s): Reference Materials available: |
Unit 7452
Level 5
Credits 10
Version 2 |
Plan, organise and allocate work to achieve objectives - Set, agree and update work objectives with individuals and teams
- Plan work design and methods to achieve objectives
- Organise and allocate resources to achieve objectives
- Evaluate implementation of work plans and methods against objectives and required outcomes
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Provider(s): Reference Materials available: Book: - Gaynor, G. What Every New Manager Needs to Know: Making a Successful Transition to Management, Ch 9
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Unit 7454
Level 5
Credits 7
Version 2 |
Plan, manage and review projects - Plan projects
- Manage project implementation
- Review project effectiveness
- Identify and define resource requirements, project costs and timeframes
- Monitor and evaluate the project
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Provider(s): Reference Materials available: Book: - Martin, P & Tate, K. The Project Management Memory Jogger
Video with CD: - Project Management for Teams
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Unit 7455
Level 6
Credits 10
Version 3 |
Develop and strengthen customer relationships and services - Develop, implement and review customer service standards
- Monitor and review customer services against standards
- Build customer relationships
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Provider(s): Reference Materials available: Book: - Gerson, R. Measuring Customer Satisfaction
- Blanchard, K. & Bowles, S. Raving Fans: A Revolutionary Approach to Customer Service
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Unit 7456
Level 6
Credits 10
Version 3 |
Develop and strengthen supplier relationships - Develop strategic sourcing agreements with selected suppliers
- Enhance supplier relationships for mutual benefit
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Provider(s): Reference Materials available: Book: - Cox, A. Lonsdale, C. Sanderson, J. & Watson, G. Business Relationships for Competitive Advantage
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Unit 7458
Level 5
Credits 5
Version 2 |
Maintain compliance with policy, procedures and legal requirements - Assess and comply with legal obligations on business operations
- Establish compliance procedures for regulatory codes and standards
- Monitor and review systems and procedures to ensure compliance
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Provider(s): Reference Materials available: |
