Unit Standard

Learning Resources

Unit 20198

Level 4
Credits 8
Version 2

Identify the roles and responsibilities of the health and safety representative in the workplace.

Learners credited with this unit standard are able to:

• define the role of the health and safety representative in the workplace,
• identify the requirements of the Health and Safety in Employment (HSE) Act 1992,
• outline the functions of hazard management under the HSE Act,
• identify the training requirements for hazard management under the HSE Act,
• identify the requirements for dealing with emergencies,
• identify the requirements for reporting, recording and investigating injury and incidents,
• identify the requirements for rehabilitation under the Injury Prevention, Rehabilitation, and Compensation (IPRC) Act 2001.

Learning Assessment Guide (PDF 405 KB)

Unit 20332

Level 3
Credits 3
Version 2

Apply Internet knowledge and skills in an organisational context.

Learners credited with this unit standard are able to:

• describe the Internet,
• explain the relevance of using the Internet for a specified organisation,
• explain the legal, ethical and organisational issues in relation to Internet use for a specified organisation,
• use the Internet and its features to access information for a specified organisational purpose.

Learning Assessment Guide (PDF 391 KB)

Unit 20359

Level 6
Credits 40
Version 1

Demonstrate knowledge of and inspect weighing and measuring instruments, weights and measures.

Learners credited with this unit standard are able to:

• explain the New Zealand Measurement System in the context of legal metrology,
• describe the design and application of basic components in weighing and measuring instruments,
• follow health and safety procedures during a Weights and Measures Inspection,
• outline the metrological characteristics of measures of length, measures of volume, weights, measuring and weighing instruments,
• determine the type of inspection required for weighing and measuring instruments, weights and measures,
• inspect weighing and measuring instruments and weights and measures,
• analyse results and conclude inspection.

Learning Assessment Guide (PDF 419 KB)

Unit 20360

Level 6
Credits 12
Version 1

Explain pattern approval and evaluation system for compliance with weights and measures legislation.

Learners credited with this unit standard are able to:

• explain the pattern approval and evaluation system for weights and measures,
• identify weighing and measuring equipment subject to pattern approval,
• explain the legislative and organisational requirements for pattern approval submissions,
• explain the application and use of pattern evaluation tests.

Learning Assessment Guide (PDF 375 KB)

Unit 20361

Level 6
Credits 12
Version 1

Demonstrate knowledge of and inspect standards of volume.

Learners credited with this unit standard are able to:

• explain the purpose of standards of volume in relation to legal metrology,
• identify and outline the legislation covering standards of volume ,
• outline the metrological characteristics of standards of volume,
• explain and demonstrate care and storage of standards of volume and calibration equipment,
• demonstrate the method of determining water purity,
• demonstrate the calibration procedures for a standards of volume to mpe,
• demonstrate the calibration procedures for determining the actual value of a standard of volume using the gravimetric method.

Learning Assessment Guide (PDF 406 KB)

Unit 20362

Level 6
Credits 18
Version 1

Demonstrate knowledge of and inspect standards of mass.

Learners credited with this unit standard are able to:

• explain the purpose of standards of mass in relation to legal metrology,
• identify and outline the legislation covering standards of mass,
• outline the metrological characteristics of standards of mass,
• explain and demonstrate care and storage of standards of mass and calibration equipment,
• demonstrate the calibration procedures for the calibration equipment,
• demonstrate the calibration procedures for a standard of mass to mpe,
• demonstrate the calibration procedures for determining the actual value of a standard of mass.

Learning Assessment Guide (PDF 407 KB)

Unit 20363

Level 6
Credits 9
Version 1

Demonstrate knowledge of and inspect standards of length.

Learners credited with this unit standard are able to:

• explain the purpose of standards of length in relation to legal metrology,
• identify and outline the legislation covering standards of length,
• outline the metrological characteristics of standards of length,
• explain and demonstrate care and storage of standards of length and calibration equipment,
• demonstrate the calibration procedures for rigid line standards,
• demonstrate the calibration procedures for a flexible line standard of length.

Learning Assessment Guide (PDF 394 KB)

Unit 20364

Level 6
Credits 10
Version 1

Demonstrate knowledge of and inspect packaged goods for compliance with the Weights and Measures Act.

Learners credited with this unit standard are able to:

• explain the compliance requirements for packaged goods according to weights and measures legislation,
• inspect packaged goods for compliance with the weights and measures legislation,
• analyse results and conclude inspection as an Inspector of Weights and Measures.

Learning Assessment Guide (PDF 405 KB)

Unit 20365

Level 6
Credits 6
Version 1

Investigate and action consumer complaints as an Inspector of Weights and Measures.

Learners credited with this unit standard are able to:

• receive and record consumer complaints on alleged breaches of the weights and measures legislation,
• plan the investigation of the alleged breach,
• investigate the consumer complaint,
• conclude the complaint investigation as an Inspector of Weights and Measures.

Learning Assessment Guide (PDF 381 KB)

Unit 20366

Level 6
Credits 8
Version 1

Demonstrate knowledge of breach proceedings as an Inspector of Weights and Measures.

Learners credited with this unit standard are able to:

• determine if a breach of the weights and measures legislation has occurred,
• prepare a breach report on an offence committed against the weights and measures legislation,
• demonstrate knowledge of the action taken to issue an infringement offence notice (ION),
• prepare summary of facts for a legal hearing,
• demonstrate knowledge of action required when recommending prosecution for offences committed, as an Inspector of Weights and Measures.

Learning Assessment Guide (PDF 387 KB)

Unit 20469

Level 5
Credits 5
Version 2

Evaluate adult learning sessions.

Learners credited with this unit standard are able to:

• demonstrate knowledge of learning session evaluation aims and methods,
• prepare for the evaluation of adult learning sessions,
• implement and analyse learning session evaluations,
• review the evaluation process.

Learning Assessment Guide (PDF 397KB)

Training providers:

EMA Training Centre: www.ema.co.nz

Reference material available:

Book:
Kirkpatrick, D. Evaluating Training Programs.

Unit 20470

Level 5
Credits 5
Version 1

Design and develop training manuals for adults.

Learners credited with this unit standard are able to:

• scope and prepare to develop a training manual for adults,
• write the training manual,
• trial and review the developed manual.

Learning Assessment Guide (PDF 59 KB)

Training providers:

PACT Training Consultants: www.pact.co.nz

Unit 20478

Level 4
Credits 9
Version 1

Use Te Reo and waiata in a specified public sector context.

Learners credited with this unit standard are able to:

• demonstrate pronunciation of Te Reo Maori,
• demonstrate use of greetings and farewells in Te Reo Maori demonstrate use of waiata,
• use a vocabulary of words and phrases in Te Reo Maori relevant to the public sector.

Learning Assessment Guide (PDF 401 KB)

Unit 20664

Level 6
Credits 4
Version 1

Carry out surveillance of a person accredited under the weights and measures legislation.

Learners credited with this unit standard are able to:

• plan a surveillance audit,
• carry out a surveillance audit on a person accredited under the Weights and Measures Act 1987.

Learning Assessment Guide (PDF 372 KB)

Unit 20918

Level 6
Credits 8
Version 1

Plan procurement in the public sector.

Learners credited with this unit standard are able to:

• interpret procurement requirements in a specified public sector context,
• specify procurement requirements,
• plan procurement activities,
• develop a procurement management plan.

Learning Assessment Guide (PDF 372 KB)

Unit 20919

Level 6
Credits 8
Version 1

Request and receive offers in a public sector procurement process.

Learners credited with this unit standard are able to:

• develop a request for offers in a public sector procurement process,
• request and receive offers.

Learning Assessment Guide (PDF 383 KB)

Unit 20920

Level 6
Credits 8
Version 1

Award public sector procurement contracts.

Learners credited with this unit standard are able to:

• recommend the awarding of a public sector procurement contract,
• formalise contractual arrangements.

Learning Assessment Guide (PDF 382 KB)

Unit 20921

Level 6
Credits 8
Version 1

Manage contracts in a public sector procurement process.

Learners credited with this unit standard are able to:

• establish a contract management strategy for a specified contract in a public sector procurement process,
• monitor and maintain the performance of a contract,
• complete contracts and implement contract review strategy.

Learning Assessment Guide (PDF 391 KB)

Unit 20922

Level 7
Credits 8
Version 1

Plan for procurement outcomes in a public sector context.

Learners credited with this unit standard are able to:

• conduct market analysis,
• define procurement requirements,
• justify procurement expenditure,
• determine procurement methodology,
• obtain agreement for procurement.

Learning Assessment Guide (PDF 401 KB)

Unit 20924

Level 4
Credits 8
Version 1

Purchase goods and/or services in a public sector organisation.

Learners credited with this unit standard are able to:

• purchase goods and/or services in a public sector organisation.

This unit standard is intended for personnel who are engaged or experienced in public sector procurement.

Learning Assessment Guide (PDF 389 KB)

Unit 20925

Level 7
Credits 8
Version 1

Manage the evaluation of tenders for a contract in a public sector procurement process.

Learners credited with this unit standard are able to:

• demonstrate the evaluation model and process to be used in the evaluation of a public sector procurement tender,
• manage the evaluation of tenders for a contract,
• prepare and forward the tender recommendation for approval.

This unit standard is intended for personnel who are engaged or experienced in public sector procurement.

Learning Assessment Guide (PDF 386 KB)

Unit 21061

Level 5
Credits 15
Version 1

Administer government grants through a public sector organisation.

Learners credited with this unit standard are able to:

• confirm and interpret requirements governing grants,
• negotiate the services to be provided under grants,
• implement processes to administer grants,
• meet monitoring and reporting requirements for grants administered.

Learning Assessment Guide (PDF 383 KB)

Unit 21335

Level 4
Credits 5
Version 1

Lead a group/team to achieve an objective(s).

Learners credited with this unit standard are able to:

• plan group/team activities to achieve an objective(s),
• set goals and negotiate group/team process to achieve an objective(s),
• facilitate group/team process to achieve an objective(s),
• evaluate performance.

Learning Assessment Guide (PDF 388 KB)

Training providers:

EMA Training Centre: www.ema.co.nz
Leadership Development NZ: www.leadershipdevelopment.co.nz

Unit 21336

Level 5
Credits 5
Version 1

Lead a group/team to achieve an objective(s) with some complexity.

Learners credited with this unit standard are able to:

• plan group/team activities to achieve an objective(s) with some complexity,
• set goals and negotiate group/team process to achieve an objective(s) with some complexity,
• facilitate group/team process to achieve an objective(s) with some complexity
• evaluate performance.

Learning Assessment Guide (PDF 390 KB)

Training providers:

Precision Training Ltd: www.precisiontraining.co.nz
PACT Training Consultants: www.pact.co.nz
People Power: www.peoplepower.co.nz

Unit 21441

Level 6
Credits 10
Version 1

Develop processes to administer a government grant through a public sector organisation.

Learners credited with this unit standard are able to:

• develop processes to administer a government grant through a public sector organisation.

Learning Assessment Guide (PDF 65 KB)

Unit 21862

Level 4
Credits 8
Version 1

Demonstrate knowledge of management administrative services.

Learners credited with this unit standard are able to:

• examine a role that provides management administrative services within an organisation,
• identify and assess management administration service strategies in relation to an organisation.

Learning Assessment Guide (PDF 403 KB)

Unit 21864

Level 4
Credits 5
Version 1

Manage travel arrangements for domestic business travel.

Learners credited with this unit standard are able to:

• establish domestic business travel needs,
• develop domestic business travel plans and confirm business itinerary arrangements,
• provide for domestic business travel funding and payment,
• provide administrative support before and during domestic business travel,
• evaluate feedback received for domestic business travel arrangements.

Learning Assessment Guide (PDF 405 KB)

Unit 21868

Level 4
Credits 10
Version 1

Demonstrate knowledge of hospital clinical administration support services.

Learners credited with this unit standard are able to:

• demonstrate knowledge required by hospital clinical support administrators,
• describe organisational and ethical implications for the provision of clinical administration support services,
• apply interpersonal communication skills, and describe communication and personal management strategies, in a clinical administration support context,
• describe cultural sensitivity and safety in relation to clinical administration support services in a specific hospital setting,
• describe clinical records management in a specific hospital setting.

Learning Assessment Guide (PDF 423 KB)

Unit 21981

Level 5
Credits 8
Version 1

Deliver learning opportunities that promote transfer of competence into new contexts.

Learners credited with this unit standard are able to:

• ensure learning opportunities promote the transfer of skills, knowledge, and other attributes into a new context(s),
• deliver learning opportunities that promote the transfer of skills, knowledge, and other attributes into a new context(s),
• ensure transfer considerations are incorporated into assessment methods,
• review effectiveness of learning opportunities and assessment methods for promoting transfer of skills, knowledge, and other attributes into a new context(s).

Learning Assessment Guide (PDF 389 KB)

Training providers:

PACT Training Consultants: www.pact.co.nz

Unit 21982

Level 4
Credits 6
Version 1

Facilitate people to transfer existing competence into new contexts.

Learners credited with this unit standard are able to:

• prepare to assist people to transfer skills, knowledge, and other attributes into a new context(s),
• assist people to transfer existing skills, knowledge, and other attributes into a new context(s),
• review transferors' performance in new context(s).

Learning Assessment Guide (PDF 394 KB)

Training providers:

PACT Training Consultants: www.pact.co.nz

Unit 22236

Level 3
Credits 3
Version 2

Demonstrate knowledge of injury and injury problems and explain the consequences on public health.

Learners credited with this unit standard are able to:

• describe injury and explain key categories of injury,
• explain the size and scope of the injury problem as it affects public health and in terms of economic and social costs,
• identify and describe sources of available injury information and injury data.

Learning Assessment Guide (PDF 420 KB)

Training providers:

Injury Prevention Network of Aotearoa New Zealand (IPNANZ): www.ipnanz.org.nz

Unit 22237

Level 3
Credits 3
Version 2

Describe key concepts and models of injury prevention.

Learners credited with this unit standard are able to:

• describe a key injury prevention concept, that injuries are predictable and preventable,
• describe an injury prevention framework and effective approaches to injury prevention,
• describe a Māori model of hauora and its relevance to injury prevention.

Learning Assessment Guide (PDF 410 KB)

Training providers:

Injury Prevention Network of Aotearoa New Zealand (IPNANZ): www.ipnanz.org.nz

Unit 22238

Level 3
Credits 5
Version 2

Describe the skills required by an injury prevention practitioner to work in the community.

Learners credited with this unit standard are able to:

• describe the importance of planning and evaluation in effective injury prevention practice,
• describe an effective approach to working in a community at increased risk of injury,
• describe the importance of advocacy in effective injury prevention practice.

Learning Assessment Guide (PDF 413 KB)

Training providers:

Injury Prevention Network of Aotearoa New Zealand (IPNANZ): www.ipnanz.org.nz

Unit 22239

Level 4
Credits 4
Version 1

Develop an injury prevention project plan to address an identified issue.

Learners credited with this unit standard are able to:

• undertake a needs assessment for an injury prevention project plan,
• develop an injury prevention project plan,
• develop an evaluation methodology for the project plan.

Learning Assessment Guide (PDF 399 KB)

Training providers:

Injury Prevention Network of Aotearoa New Zealand (IPNANZ): www.ipnanz.org.nz

Unit 22746

Level 3
Credits 2
Version 1

Demonstrate knowledge of telephone interpreting as an employee in a public sector organisation.

Learners credited with this unit standard are able to:

• describe the purpose of telephone interpreting,
• describe situations where telephone interpreting is appropriate,
• explain the process of telephone interpreting.

This unit standard is intended for officials in the public sector who are working with clients who need an interpreter.

Learning Assessment Guide (PDF 379 KB)

Unit 22747

Level 4
Credits 5
Version 1

Use a telephone interpreter to facilitate an interview in specific public sector situations.

Learners credited with this unit standard are able to:

• use a telephone interpreter to facilitate an interview with a client,
• document a telephone interpreted interview.

This unit standard is intended for officials in the public sector who are working with clients who need an interpreter.

Learning Assessment Guide (PDF 369 KB)

Unit 22851

Level 2
Credits 2
Version 1

Analyse business organisations in relation to their features.

Learners credited with this unit standard are able to:

• analyse business organisations in relation to their features.

Learning Assessment Guide (PDF 365 KB)

Unit 23268

Level 4
Credits 8
Version 1

Interpret statistical information to form conclusions for projects in a state sector context.

Learners credited with this unit standard are able to:

• describe the process for obtaining statistical information for a project,
• interpret results from categorical and numerical variables for a project,
• interpret results from time series variables for a project,
• interpret results from demographic information for a project in a state sector context.

Learning Assessment Guide (PDF 376 KB)

Reference material available:

Book:
Kemp, S.M. & Kemp, S. Business Statistics Demystified.

Unit 23270

Level 4
Credits 4
Version 1

Assess a sample survey and evaluate inferences in a state sector context.

Learners credited with this unit standard are able to:

• assess a sample survey,
• evaluate inferences and draw conclusions from sample surveys in a state sector context.

Learning Assessment Guide (PDF 366 KB)

Unit 23271

Level 4
Credits 4
Version 2

Describe ethical and legal issues in the collection and use of data in a State sector context.

Learners credited with this unit standard are able to:

• describe privacy, security and confidentiality issues,
• describe issues relating to the impact on respondents of the collection and use of data in a State sector context.

Learning Assessment Guide (PDF 372 KB)

Unit 23394

Level 5
Credits 4
Version 1

Plan for and carry out staff selection.

Learners credited with this unit standard are able to:

• plan for staff selection,
• select staff.

Learning Assessment Guide (PDF 383 KB)

Training providers:

EMA Training Centre: www.ema.co.nz
PACT Training Consultants: www.pact.co.nz
People Power: www.peoplepower.co.nz

Reference material available:

Books:
Hiring & Keeping the Best People: Your Mentor & Guide to Doing Business Effectively.
Maddux, R. Quality Interviewing.
Fitzwater, T.L. Behaviour-Based Interviewing: Selecting the Right Person For The Job.

Unit 23395

Level 4
Credits 3
Version 1

Participate in staff selection processes.

Learners credited with this unit standard are able to:

• participate in staff selection processes.

Learning Assessment Guide (PDF 380 KB)

Training providers:

EMA Training Centre: www.ema.co.nz
PACT Training Consultants: www.pact.co.nz
People Power: www.peoplepower.co.nz

Reference material available:

Books:
Maddux, R. Quality Interviewing.
Fitzwater, T.L. Behaviour-Based Interviewing: Selecting the Right Person For The Job.

Unit 23396

Level 4
Credits 3
Version 1

Demonstrate knowledge of performance management planning.

Learners credited with this unit standard are able to:

• demonstrate knowledge of the role of performance management in an organisation,
• develop a performance management plan.

Learning Assessment Guide (PDF 373 KB)

Training providers:

Leadership Development NZ: www.leadershipdevelopment.co.nz
Macquarie Training: www.mtrain.co.nz
EMA Training Centre: www.ema.co.nz
People Power: www.peoplepower.co.nz

Reference material available:

Books:
Douglas, M. & Bacal, R. Perfect Phrases for Setting Performance Goals.
Moglia, T. Partners in Performance.
Maddux, R. Effective Performance Appraisals.
Bacal, R. Manager's Guide to Performance Reviews.

Video:
Setting Objectives.

Unit 23397

Level 5
Credits 6
Version 1

Plan and monitor performance of others.

Learners credited with this unit standard are able to:

• develop performance management plans,
• plan and conduct performance management appraisals,
• evaluate own performance in the performance appraisal process.

Learning Assessment Guide (PDF 381 KB)

Training providers:

EMA Training Centre: www.ema.co.nz
People Power: www.peoplepower.co.nz

Reference material available:

Books:
Douglas, M. & Bacal, R. Perfect Phrases for Setting Performance Goals.
Moglia, T. Partners in Performance.
Bacal, R. Manager's Guide to Performance Reviews.

Video:
Setting Objectives.

DVD/Video with Booklet:
Discussing Performance.

Unit 23400

Level 4
Credits 5
Version 1

Demonstrate and apply knowledge of change management in a business operation.

Learners credited with this unit standard are able to:

• demonstrate knowledge of change management,
• demonstrate knowledge of the impact of change on people in organisations,
• manage change for a work team.

Learning Assessment Guide (PDF 386 KB)

Training providers:

PACT Training Consultants: www.pact.co.nz

Unit 24872

Level 3
Credits 3
Version 1

Produce documents for a workplace using a computer.

Learners credited with this unit standard are able to:

• produce documents for a workplace using a computer,
• use email in a workplace to produce and send documents,
• explain the advantages and disadvantages of using email in a workplace.

Learning Assessment Guide (PDF 384KB)

Unit 24874

Level 3
Credits 8
Version 1

Demonstrate knowledge of performance management, motivation theory and performance review in a workplace.

Learners credited with this unit standard are able to:

• demonstrate knowledge of performance management in a workplace,
• demonstrate knowledge of motivation theories and their application in a workplace,
• demonstrate knowledge of informal and formal performance review and follow-up procedures in a workplace.

Learning Assessment Guide (PDF 397 KB)

Training providers:

PACT Training Consultants: www.pact.co.nz

Reference material available:

Books:
Blanchard, K. Gung Ho! - Motivate the People in Any Organisation.
Gaynor, G.H What Every New Manager Needs to Know: Making a Successful Transition to Management.

Unit 24875

Level 3
Credits 6
Version 1

Describe and review team building and team leadership in a specified workplace.

Learners credited with this unit standard are able to:

• describe the processes of team building in a specified workplace,
• describe team leadership and its interaction with team members in a specified workplace,
• review a specified workplace's team-building processes for a specified activity.

Learning Assessment Guide (PDF 381 KB)

Training providers:

PACT Training Consultants: www.pact.co.nz

Reference material available:

Training Manual:
Indoor & Outdoor Team Development.

Book:
Hunter, D. Bailey, A. et al The Essence of Facilitation - Being in Action in Groups.